Feedback

Customer Feedback
Wonder what our customers are saying about us? Here is a selection. Contact us at wendygager@knitwit.com.au

New Customer

I thought you might like some feedback from a new customer after her first order.

Firstly, I think your website is fabulous.  The fabrics look so gorgeous on the site and it is very easy to navigate.

One of the many features is that you show the fabrics made up into garments – this really does help give an indication of the weight and drape.

Secondly, it was great that there was no restriction on the length of cuts – by which I mean that most places online require a customer to order in 1m or 50cm units. With your site I was able to order the amount I needed, which prevents waste.

The fabric, when it arrived (and it arrived quickly), was as luscious as it looked on the site.

I made up two items today and haven’t really road-tested them yet, but your poly knit fabric feels lovely, it sews up easily and the prints I ordered were beautiful.

I’ve never really been interested in poly before, but I’m giving it a go and I think I might end up being sold on it – once I’ve worn it a bit.

In terms of prints and designs – I really appreciate that many of your floral and other prints are large-scale – it looks so much classier on a garment to have large scale flowers or designs.

I was surprised and delighted to receive some swatches in the pack. It was a really nice touch to get your letter.

I have also been enjoying your social media posts.

My mum was a Knitwit customer back in the 1980s – in fact she did a Knitwit sewing course! I remember her saying that the fabric she got from you by mail-order was superior quality to what she could get in the shops locally.  Nice to know it still is!

Thanks again for your great service and high quality fabric and notions.  I look forward to my next order!  Best wishes. Liz – VIC – 28/06/19

Prompt Service

My order has arrived – thank you for your prompt service. The fabrics are beautiful. It is amazing that I will be making quite a few mix’n’match garments from them – not doable if buying “off-the-rack” items that cost a lot more than they are worth and that others are wearing. Robyn – QLD – 04/04/19

Beautiful Fabric

Thank you so much for the beautiful fabric. I was able to make a stunning dress which I absolutely love! Katy – NSW – 04/04/19

Service

Wendy thanks again for your fantastic service. Margaret – SA – 30/10/17

Impressed

Wanted to let you know how impressed I am with your service and quality of your fabric. Thankyou. Will definitely be ordering from you in the future. Deb – SA – 16/05/17

Many Thanks

Many thanks for my parcel, it arrived this morning, all the fabric looks fabulous and I can’t wait to get sewing. Thank you for the colour swatches, I will have a good look at them and show them to some of my sewing friends. Norma – TAS – 03/04/17

Delighted

I generally don’t hand out accolades but I just received the fabric I ordered from you last week and I have to say I am truly delighted by the speed of the delivery and also the excellent quality of the fabric – I can’t wait to get sewing. Thank you also for the swatches included with the delivery. I will certainly be ordering more fabric from you in the future, and telling all my friends about you. Pam – NSW – 28/02/17

Thrilled

My order arrived Monday and once again I was thrilled, every thing was just as the colours on the website, and the quality of the fabrics is excellent. Just wish you were closer to Tasmania! Angela – TAS – 30/11/16

New Winter 2016 Prints

I am absolutely in love with some of the prints, well almost all of the prints… Joanne – WA – 21/5/16

Heavenly Fabric

Your Knitwit Bianca Mercerised Cotton Knit is the most heavenly fabric I have ever used. Debbie –  VIC – 10/05/16

Prompt Service

Just wanted to let you know that I am so happy with the fabric I ordered. Thanks again for the prompt service, too! June – VIC – 7/5/16

Thrilled

Just want to let you know I am thrilled that my parcel of beautiful fabrics, swatches, and patterns arrived today and to say a huge ‘thank you’ for such wonderful service! I am especially pleased that the colours are such a good match to those on your great website too, and can hardly wait to make a start on my new garments. Joy – WA – 02/03/16

Very Happy

I received my fabrics and I just had to thank you and to tell you how very happy I am. The fabrics are absolutely exquisite and I can hardly wait to make them and wear them. I shall feel like a million dollars. Kathy –  NSW – 24/02/16

Wool Jersey

Just to let you know that my fabric parcel arrived today. The fine merino Affinity Wool Jersey is absolutely gorgeous and love the panels too. Thank you for the swatches. Helen – NSW – 08/07/15

Website

Your website is looking better every time I visit. Sarah – VIC – 17/03/15

Thrilled

Dear Wendy, Thank you for my last order I was thrilled with the fabrics. Kate – NSW – 18/03/15

Thank you for the great service on my first order

Hi Wendy and Sandy, Just wanted to let you know I picked up my order today from the post office. I am very happy with the fabric – it feels lovely. The spandex cotton jersey is just what I was after. I added the Revolution on a whim to make up the postage, and it is great too. I love the reverse side! Thank you for the great service on my first order and I look forward to sewing it up soon. Sarah – VIC – 06/03/15

Thrilled

Hi, I just wanted to let you know I received the fabric today in the mail and I’m thrilled with it, thank you. Cheers. Pam – Sent from my iPad – 02/03/15

Prompt dispatch

Dear Wendy, Thank you for the prompt dispatch of my fabric order and requested swatches. They arrived to-day and I really love the fabric. Margaret – QLD – 26/02/15

Fabulous service!

Happy New Year to you all and thank you for the always fabulous service! Rita – QLD –  25/01/15

Fabric is just lovely as always

Hi Wendy, My order arrived today and the fabric is just lovely as always. Many thanks. Janelle – from my mobile email – 23/01/15

Thanks for dispatching my order so quickly

Hi Wendy, Thanks to your team for dispatching my order so quickly over the holidays. Some of the colours are a bit brighter than they looked on my laptop but they are all good. Thanks and regards. Ann – VIC – 09/01/15

Nightdress material

Dear Wendy, Thank you for the incredible speed you processed my order. It was delivered to me this morning. I had been after suitable nightdress material for years. Ros 30/12/14

Really excited

Hi Wendy, I was visiting the Kniwit website over the Christmas break (which I’ve never seen before) and was really excited about trying my hand at stretch sewing again. It’s been over 30 years since I had done any real sewing and now I would like to get into it again. Tammie – QLD – 26/12/14

Fabric is great

I received my order yesterday. The fabric is great thank you very much. Elizabeth – QLD –  25/12/14

Where did you get that?

Dear Wendy, Received my order. I very much appreciate your new website. Went out to lunch last week in my new cowl top and was greeted with “what a beautiful top, where did you get that?” Dorothy 01/12/14

Delighted with the fabrics

Hi Wendy, Thank you so much for my recent order – I am delighted with the fabrics. Shirley –  QLD – 20/11/14